Outbound Wellness Care Representative

Headquarters: Querétaro, Querétaro, Mexico URL: https://resolv.global Are you confident on the phone, enjoy helping people, and have a natural ability to turn conversations into positive customer experiences?We're looking for reliable, personable, and motivated Outbound Wellness Care Representatives based anywhere in Mexico to support veterinary clinics across the United States.In this role, you'll contact existing veterinary clinic clients whose pets are due or overdue for wellness visits, routine examinations, vaccinations, and other preventive care services.Your goal is to help pet owners understand the importance of keeping their pets' wellness care up to date and assist them with scheduling appointments at their preferred veterinary clinic.This is a customer-focused position that requires excellent communication skills, empathy, confidence on outbound calls, and strong attention to detail.Key ResponsibilitiesMake outbound calls to existing veterinary clinic clients whose pets are