Seasonal Customer Care Representative

Headquarters: Ciudad de México, Mexico URL: https://resolv.global We are seeking customer-focused and dependable Seasonal Customer Care Representatives to join our growing remote team.In this role, you will support customers across phone, email, webchat, and social channels, helping resolve inquiries related to orders, billing, product information, returns, and general account support.We’re looking for strong communicators who can deliver professional, empathetic service while thriving in a fast-paced remote environment. If you enjoy helping people, solving problems, and creating positive customer experiences, we’d love to hear from you.Key ResponsibilitiesProvide excellent customer service through phone, email, chat, and social channels.Assist customers with order inquiries, returns, billing questions, and product information.Accurately enter customer and order information into internal systems.Resolve customer concerns professionally and escalate issues when necessary.Maintain record