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2026 Salary Data — Long Beach, CA
Updated April 28, 2026

Customer Success Manager Salary in Long Beach: $114K Median

Customer Success Managers in Long Beach, CA earn between $74K and $188K per year.

That's +20% above the US national median of $95,000 for this role.

Quick Answer

As of April 2026, the median Customer Success Manager salary in Long Beach, CA is $114,000 per year — +20% above the US national median of $95,000. Salaries range from $74,100 (entry, 25th percentile) to $188,100 (90th percentile). Customer Success Managers in Long Beach earned approximately $24,783 in 2025, representing 360.0% year-over-year growth.

Median
$114,000
+360.0% YoY · $9,500/mo
Entry
$88,920
0–2 years
Experienced
$150,480
5+ years
Top 10%
$188,100
Senior/lead
Customer Success Manager Salary — Long Beach vs Nearby
Long Beach
$114K
Los Angeles
$122K
-6% vs Long Beach
San Diego
$112K
+2% vs Long Beach
San Francisco
$147K
-23% vs Long Beach

Free ATS scan · Long Beach employers · Results in 60 seconds

About Customer Success Managers in Long Beach

Customer success managers (CSMs) own post-sale customer relationships, drive adoption, prevent churn, and identify expansion opportunities. They are the primary point of contact for B2B SaaS customers.

Core Responsibilities

  • Own customer relationships and renewals
  • Drive product adoption and engagement
  • Identify upsell and expansion opportunities
  • Run quarterly business reviews (QBRs)
  • Reduce churn and improve NPS

Education & Certifications

Typical path: Bachelor's degree

In-demand certifications

Gainsight CSM CertificationHubSpot Customer SuccessCustomer Success Association (CSA)

Long Beach Job Market

Major Pacific port city with strong aerospace and healthcare presence.

Population
467K
Cost of Living
153
vs 100 US avg
Unemployment
5%
Median Home
$770K

Top Industries in Long Beach

AerospaceHealthcareLogistics (Port)TourismEducation

Top Employers Hiring Customer Success Managers

Major employers active in Long Beach or hiring remotely from this metro.

Salesforce
HubSpot
Gainsight
Snowflake
Datadog
ServiceNow
Atlassian
Zendesk

All major employers use ATS software.

Workday, Greenhouse, Taleo, and iCIMS auto-screen 75% of resumes before a human ever sees them. Scan your resume free to see your match rate.

2026 Hot Skills & Resume Keywords

Skills that command salary premiums and pass ATS keyword filters.

Hottest 2026 Skills

These appear in the highest-paying Customer Success Manager listings.

GainsightSalesforcedata-driven CSAI for CS workflowsexpansion playbooksproduct-led growth

ATS Resume Keywords

Include these naturally throughout your resume.

customer successchurn reductionNPSQBRsSalesforceGainsightaccount managementSaaSrenewalexpansion
Career Outlook
+14% Growth Projected (2024-2034)

CSM roles projected to grow 14% through 2034. SaaS expansion and net revenue retention focus driving strong demand.

Customer Success Manager Salary Breakdown — Long Beach

PeriodEntry (25th)Median (50th)Top (90th)
Annual$74,100$114,000$188,100
Monthly$6,175$9,500$15,675
Weekly$1,425$2,192$3,617
Hourly$36$55$90

Based on 2080 working hours/year. Local figures derived from BLS Occupational Employment and Wage Statistics national median ($95,000) adjusted for Long Beach's cost-of-living multiplier (1.20×, sourced from BEA Regional Price Parities).

Customer Success Manager Take-Home Pay in Long Beach

After federal, state and FICA taxes — single filer, standard deduction.

Net Annual Take-Home
$82,227
Per month$6,852
Biweekly paycheck$3,163
Effective tax rate27.9%

Tax Breakdown on $114,000

Gross salary$114,000
Federal income tax−$16,782
California state tax−$6,270
FICA (Social Security + Medicare)−$8,721
Take-home (net)$82,227

Estimates assume single filer, standard deduction ($14,600 for 2026), no 401(k)/HSA/dependents. Actual take-home varies with deductions, dependents, and benefits elections. Not tax advice.

Customer Success Manager Salary by Experience — Long Beach

Career-stage progression for Customer Success Managers in Long Beach.

ExperienceAnnual Salary
0–1 yr$81,806
2–3 yr$88,920
4–6 yr$119,700
7–10 yr$150,480
11–15 yr$177,566
15+ yr$169,290

Curve derived from BLS percentile data adjusted for Long Beach's 1.20× cost-of-living multiplier. Highlighted row = 7–10 year experienced level.

Year-Over-Year Trend

+360.0% vs 2025

2025 median:$24,783
2026 median:$114,000
Change:+$89,217

Operations sector growth driven by demand for Gainsight and Salesforce.

Is This A Good Salary?

Livable middle-class

Cost-adjusted, this is a workable middle-class salary. Budgeting matters - dual-income households fare materially better, and saving for a down payment will take discipline.

COL-Adjusted Purchasing Power
$74,510
Difficult on the median - the nominal salary masks how little real purchasing power remains after rent, taxes, and basic costs.

How to Negotiate Your Customer Success Manager Salary in Long Beach

Walk-away anchor: $103,636 (offers below this are below market for Long Beach).

Leverage Points

  • Quantified savings: dollars cut from COGS, hours of process time saved
  • Six Sigma Black Belt, PMP, CSCP certifications carry pay premiums
  • P&L responsibility and headcount managed
  • ERP / automation experience (SAP, NetSuite, Workday, RPA tooling)

Beyond Base Salary, Negotiate

Annual performance bonus tied to operational KPIsPMP, Six Sigma, CSCP certification reimbursementProfit-share or long-term incentive plan (LTIP)Relocation package for plant / DC rolesTuition reimbursement (often MBA-eligible)

What To Say

"I delivered $X in annualized savings in my last role through process redesign. With my PMP and Black Belt, I'm targeting $X base plus a performance bonus tied to operational KPIs."

Anchor on $150K–$188K for experienced roles, citing Long Beach market data and your specific Gainsight/Salesforce expertise.

Customer Success Manager Salary FAQ — Long Beach

What is the average Customer Success Manager salary in Long Beach, CA?
The average Customer Success Manager salary in Long Beach is $114,000 per year as of April 2026 — $9,500/month, $2,192/week, or about $55/hour. Salaries range from $74,100 (entry, 25th percentile) up to $188,100 (experienced, 90th percentile). Source: BLS Occupational Employment and Wage Statistics adjusted for Long Beach's cost-of-living multiplier (1.20×).
Is $114,000 a good Customer Success Manager salary in Long Beach?
Livable middle-class. Cost-adjusted, this is a workable middle-class salary. Budgeting matters - dual-income households fare materially better, and saving for a down payment will take discipline. Long Beach's cost-of-living index is 153 (vs 100 nationally), giving $114,000 a real purchasing power of approximately $74,510 in national terms. Difficult on the median - the nominal salary masks how little real purchasing power remains after rent, taxes, and basic costs.
Can you live on $114,000 in Long Beach?
Median pay is below HUD's low-income threshold for a family of four in some of these metros (notably San Francisco, where $104K qualifies as 'low income'). Raising a family on the median typically requires two earners, a long commute, or family help with housing. Spending 30% on rent is impossible at the median in this market - most workers spend 40-50% or take roommates well into their 30s. HUD classifies anything over 30% as 'cost-burdened' here. For Long Beach specifically (median home price $770,000), a $114,000 salary supports a comfortable lifestyle.
Is $114,000 enough for a single person in Long Beach?
A single adult in Long Beach typically needs ~$68,850 for a comfortable lifestyle (housing, food, transport, healthcare, modest savings). A $114,000 salary is well above that threshold — a single person can live comfortably with significant savings room.
Is $114,000 enough for a couple in Long Beach?
A couple (one earner) in Long Beach typically needs ~$110,160 for a comfortable lifestyle. A $114,000 salary as the sole household income is sufficient — enabling moderate housing, savings, and discretionary spending. Two earners at $114,000 each ($228,000 household) provides solid middle-class comfort.
Is $114,000 enough for a family of 4 in Long Beach?
A family of 4 (one earner) in Long Beach typically needs ~$168,300 for a comfortable middle-class lifestyle (housing for 4, childcare/school, food, healthcare, transport, savings). A $114,000 salary as the sole household income is below the comfortable threshold — most families need a second income or to live in cheaper suburbs/exurbs of Long Beach. Childcare costs in Long Beach typically run $23K-$43K per child per year.
What is the take-home pay for a Customer Success Manager in Long Beach?
On a $114,000 Customer Success Manager salary in Long Beach, CA, you take home approximately $82,227 per year ($6,852/month, $3,163 per biweekly paycheck) after taxes. Breakdown: federal $16,782, state $6,270, FICA $8,721. Effective tax rate: 27.9%. (Single filer, standard deduction, no other adjustments.)
How much do Customer Success Managers in Long Beach earn compared to the US average?
Customer Success Managers in Long Beach earn approximately 20% more than the US national median for this role ($95,000 nationally vs $114,000 in Long Beach). However, Long Beach's cost-of-living index of 153 means real purchasing power is approximately $74,510 when adjusted for local prices.
What does an entry-level Customer Success Manager earn in Long Beach?
Entry-level Customer Success Managers in Long Beach typically start at around $88,920 (0–2 years experience). With 5+ years, Customer Success Managers earn $150,480 or more. Top earners (90th percentile) reach $188,100+, typically at senior or lead levels with specialized skills.
Did Customer Success Manager salaries in Long Beach increase in 2026?
Yes — Customer Success Manager salaries in Long Beach grew approximately 360.0% year-over-year, from $24,783 in 2025 to $114,000 in 2026 (+$89,217). This reflects the broader Operations sector's compensation trend, driven by Gainsight and Salesforce demand.
What's the job outlook for Customer Success Managers in Long Beach?
CSM roles projected to grow 14% through 2034. SaaS expansion and net revenue retention focus driving strong demand. Long Beach's top industries include Aerospace, Healthcare, Logistics (Port), and the metro's current unemployment rate is 5% — steady demand for skilled workers.
What skills are most in demand for Customer Success Managers in 2026?
The hottest 2026 skills for Customer Success Managers are: Gainsight, Salesforce, data-driven CS, AI for CS workflows, expansion playbooks, product-led growth. ATS systems specifically scan for these keywords. Adding them to your resume — naturally and in context — significantly improves your match rate with employers in Long Beach.
Who are the top employers hiring Customer Success Managers in Long Beach?
Top employers hiring Customer Success Managers in or near Long Beach include: Salesforce, HubSpot, Gainsight, Snowflake, Datadog, ServiceNow. Most use ATS software (Workday, Greenhouse, Taleo, iCIMS) to screen resumes — meaning your resume must be ATS-optimized to even get a human reader.
How do I negotiate a higher Customer Success Manager salary in Long Beach?
I delivered $X in annualized savings in my last role through process redesign. With my PMP and Black Belt, I'm targeting $X base plus a performance bonus tied to operational KPIs. Key leverage points for Operations negotiations: Quantified savings: dollars cut from COGS, hours of process time saved; Six Sigma Black Belt, PMP, CSCP certifications carry pay premiums; P&L responsibility and headcount managed. Beyond base salary, negotiate for: Annual performance bonus tied to operational KPIs, PMP, Six Sigma, CSCP certification reimbursement, Profit-share or long-term incentive plan (LTIP), Relocation package for plant / DC roles.
How can I increase my Customer Success Manager salary in Long Beach?
Three highest-leverage moves: (1) Add 2026's hot skills (Gainsight, Salesforce, data-driven CS) — they command 15-30% premiums. (2) Get a recognized certification (e.g., Gainsight CSM Certification or HubSpot Customer Success). (3) Tailor your resume to each role's keywords — CVCraft's ATS scanner shows you exactly what's missing.
What education do I need to become a Customer Success Manager in Long Beach?
Bachelor's degree is the typical path. However, Long Beach's competitive market increasingly values demonstrable skills, portfolios, and certifications alongside (or in place of) traditional degrees — particularly for Operations roles.

Methodology & Sources

Customer Success Manager salary figures for Long Beach are computed by adjusting the BLS national median ($95,000) by Long Beach's cost-of-living multiplier of 1.20× — a composite of regional wage data and price parities. Year-over-year change (360.0%) reflects the Operations sector's 2025-2026 wage growth per BLS Employment Cost Index trends. Last reviewed April 28, 2026.

Data Sources

Related Roles in Long Beach

Sales Manager →Product Manager →Operations Manager →Project Manager →Business Analyst →Executive Assistant →

Customer Success Manager Salary in Other Cities

Los Angeles, CA$122KSan Diego, CA$112KSan Francisco, CA$147KFresno, CA$90KSacramento, CA$103KOakland, CA$133K

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