Renewals Specialist

<p>The Renewals team is a newly created function under our Customer Success organization at MongoDB. We’re looking for a hardworking, driven individual with superb energy, passion and initiative for our renewal business. The Renewals Specialist role focuses exclusively on executing contract renewals and customer retention within an assigned territory. </p> <p>Individuals in this role have a passion for technology and the ambition to dive head-first into new challenges; are adaptive and excited to help innovate with new processes and contribute to what’s already been built. We’re looking for someone who thrives by having daily interactions with customers.</p> <p>We are looking to speak to candidates who are based in Hong Kong for our hybrid working model.</p> <h3>What You Will Be Doing</h3> <ul> <li>Manage and proactively work on the Renewals base in the assigned territory for on-time renewals and customer retention&lt