Sr. Implementation Project Manager, Tolling & Contact Center Operations

Essential Duties and Responsibilities: - Facilitate and prepare all planning activities and artifacts for complex initiatives including project scope statements, work breakdown structure, and detailed project schedule. - Monitor schedule progress, and implement corrective measures as needed. Monitor and facilitate the tracking and resolution of issues and decisions impacting the project. - Develop and monitor risk plans to ensure mitigation strategies are in place and being executed. - Prepare …