Telehealth Nurse Cover Letter Example

Dear Ms. Carter, I am excited to apply for the Telehealth Nurse position at National Health Services. With 7 years of nursing experience — including 3 years in virtual care for a national payer-based nurse advice line — I bring a proven track record of delivering high-volume, high-quality virtual nursing services. In my current role at HealthFirst Nurse Line, I handle 70+ patient calls and video visits daily, achieving a 94% patient satisfaction score and contributing to a 28% reduction in avoidable ER visits across my panel. I use Schmitt-Thompson triage protocols and document in a proprietary EHR integrated via HL7 with 12 hospital systems. I also manage a panel of 120 remote patient monitoring (RPM) members for hypertension and diabetes, with 42% achieving controlled blood pressure at 6 months. I hold AMB-BC and CCM certifications, BSN, and NLC-compact RN licensure in 42 states. I am proficient in Amwell, Teladoc, Doxy.me, and Epic MyChart. I have worked 100% remotely for the past 3 years with a HIPAA-compliant home office, secure VPN access, and excellent productivity metrics. National Health Services' leadership in value-based telehealth aligns perfectly with my career focus. I would welcome the opportunity to discuss how my virtual nursing expertise can support your members. Warm regards, Katherine Zheng, BSN, RN, AMB-BC, CCM