Care Coordinator Cover Letter Example

Dear Ms. Hernandez, I am excited to apply for the Care Coordinator position at BlueStar ACO. With 6 years of care coordination experience across a dual-eligible Medicare-Medicaid plan and an accountable care organization, I bring a proven track record of improving outcomes while reducing total cost of care. In my current role at Greenfield Health Partners, I manage a panel of 250 high-risk Medicare and dual-eligible patients with complex chronic conditions. My work has delivered a 27% reduction in 30-day hospital readmissions, improved diabetes control (A1C <8%) for 68% of my panel, and closed 91% of HEDIS gaps annually — ranking in the top 5% of care coordinators across our 40-coordinator team. I conduct comprehensive biopsychosocial assessments, design personalized care plans, and facilitate weekly interdisciplinary case conferences with primary care, behavioral health, and pharmacy. I hold active RN licensure, BSN, CCM, and Motivational Interviewing certification. I am expert in Epic Healthy Planet and ZeOmega Jiva, and I use the PRAPARE tool and Unite Us for SDOH screening and closed-loop community referrals. Last year I was awarded our organization's Patient Impact Award after designing a post-discharge heart failure protocol that reduced our CHF readmissions by 38%. BlueStar ACO's pioneering approach to value-based care and shared savings represents exactly the environment where I thrive. I would appreciate the opportunity to discuss how my care coordination expertise can support your members and shared savings goals. Warm regards, Jacob Reyes, BSN, RN, CCM