90% OFF - $9.99
11:59:59
Claim Lifetime Deal
2026 Salary Data — Houston, TX
Updated April 28, 2026

Customer Success Manager Salary in Houston: $100K Median

Customer Success Managers in Houston, TX earn between $65K and $165K per year.

That's +5% above the US national median of $95,000 for this role.

Quick Answer

As of April 2026, the median Customer Success Manager salary in Houston, TX is $99,750 per year — +5% above the US national median of $95,000. Salaries range from $64,838 (entry, 25th percentile) to $164,588 (90th percentile). Customer Success Managers in Houston earned approximately $21,685 in 2025, representing 360.0% year-over-year growth.

Median
$99,750
+360.0% YoY · $8,313/mo
Entry
$77,805
0–2 years
Experienced
$131,670
5+ years
Top 10%
$164,588
Senior/lead
Customer Success Manager Salary — Houston vs Nearby
Houston
$100K
San Antonio
$88K
+13% vs Houston
Dallas
$100K
+0% vs Houston
Austin
$109K
-9% vs Houston

Free ATS scan · Houston employers · Results in 60 seconds

About Customer Success Managers in Houston

Customer success managers (CSMs) own post-sale customer relationships, drive adoption, prevent churn, and identify expansion opportunities. They are the primary point of contact for B2B SaaS customers.

Core Responsibilities

  • Own customer relationships and renewals
  • Drive product adoption and engagement
  • Identify upsell and expansion opportunities
  • Run quarterly business reviews (QBRs)
  • Reduce churn and improve NPS

Education & Certifications

Typical path: Bachelor's degree

In-demand certifications

Gainsight CSM CertificationHubSpot Customer SuccessCustomer Success Association (CSA)

Houston Job Market

Energy capital with massive medical center and growing tech presence.

Population
2320K
Cost of Living
96
vs 100 US avg
Unemployment
4.5%
Median Home
$320K

Top Industries in Houston

Energy/Oil & GasHealthcareAerospace (NASA)Manufacturing

Top Employers Hiring Customer Success Managers

Major employers active in Houston or hiring remotely from this metro.

Salesforce
HubSpot
Gainsight
Snowflake
Datadog
ServiceNow
Atlassian
Zendesk

All major employers use ATS software.

Workday, Greenhouse, Taleo, and iCIMS auto-screen 75% of resumes before a human ever sees them. Scan your resume free to see your match rate.

2026 Hot Skills & Resume Keywords

Skills that command salary premiums and pass ATS keyword filters.

Hottest 2026 Skills

These appear in the highest-paying Customer Success Manager listings.

GainsightSalesforcedata-driven CSAI for CS workflowsexpansion playbooksproduct-led growth

ATS Resume Keywords

Include these naturally throughout your resume.

customer successchurn reductionNPSQBRsSalesforceGainsightaccount managementSaaSrenewalexpansion
Career Outlook
+14% Growth Projected (2024-2034)

CSM roles projected to grow 14% through 2034. SaaS expansion and net revenue retention focus driving strong demand.

Customer Success Manager Salary Breakdown — Houston

PeriodEntry (25th)Median (50th)Top (90th)
Annual$64,838$99,750$164,588
Monthly$5,403$8,313$13,716
Weekly$1,247$1,918$3,165
Hourly$31$48$79

Based on 2080 working hours/year. Local figures derived from BLS Occupational Employment and Wage Statistics national median ($95,000) adjusted for Houston's cost-of-living multiplier (1.05×, sourced from BEA Regional Price Parities).

Customer Success Manager Take-Home Pay in Houston

After federal, state and FICA taxes — single filer, standard deduction.

Net Annual Take-Home
$78,472.125
Per month$6,539
Biweekly paycheck$3,018
Effective tax rate21.3%

Tax Breakdown on $99,750

Gross salary$99,750
Federal income tax−$13,647
Texas state tax−$0
FICA (Social Security + Medicare)−$7,630.875
Take-home (net)$78,472.125

Estimates assume single filer, standard deduction ($14,600 for 2026), no 401(k)/HSA/dependents. Actual take-home varies with deductions, dependents, and benefits elections. Not tax advice.

Customer Success Manager Salary by Experience — Houston

Career-stage progression for Customer Success Managers in Houston.

ExperienceAnnual Salary
0–1 yr$71,581
2–3 yr$77,805
4–6 yr$104,738
7–10 yr$131,670
11–15 yr$155,371
15+ yr$148,129

Curve derived from BLS percentile data adjusted for Houston's 1.05× cost-of-living multiplier. Highlighted row = 7–10 year experienced level.

Year-Over-Year Trend

+360.0% vs 2025

2025 median:$21,685
2026 median:$99,750
Change:+$78,065

Operations sector growth driven by demand for Gainsight and Salesforce.

Is This A Good Salary?

Excellent

Adjusted for local cost of living, this salary delivers top-tier real purchasing power - well above what the same nominal pay would buy in most US metros. Strong savings, home-buying, and discretionary spending are all realistic.

COL-Adjusted Purchasing Power
$103,906
Solidly middle-class on the median - manageable, but disciplined budgeting is needed to save aggressively or buy a home.

How to Negotiate Your Customer Success Manager Salary in Houston

Walk-away anchor: $90,682 (offers below this are below market for Houston).

Leverage Points

  • Quantified savings: dollars cut from COGS, hours of process time saved
  • Six Sigma Black Belt, PMP, CSCP certifications carry pay premiums
  • P&L responsibility and headcount managed
  • ERP / automation experience (SAP, NetSuite, Workday, RPA tooling)

Beyond Base Salary, Negotiate

Annual performance bonus tied to operational KPIsPMP, Six Sigma, CSCP certification reimbursementProfit-share or long-term incentive plan (LTIP)Relocation package for plant / DC rolesTuition reimbursement (often MBA-eligible)

What To Say

"I delivered $X in annualized savings in my last role through process redesign. With my PMP and Black Belt, I'm targeting $X base plus a performance bonus tied to operational KPIs."

Anchor on $132K–$165K for experienced roles, citing Houston market data and your specific Gainsight/Salesforce expertise.

Customer Success Manager Salary FAQ — Houston

What is the average Customer Success Manager salary in Houston, TX?
The average Customer Success Manager salary in Houston is $99,750 per year as of April 2026 — $8,313/month, $1,918/week, or about $48/hour. Salaries range from $64,838 (entry, 25th percentile) up to $164,588 (experienced, 90th percentile). Source: BLS Occupational Employment and Wage Statistics adjusted for Houston's cost-of-living multiplier (1.05×).
Is $99,750 a good Customer Success Manager salary in Houston?
Excellent. Adjusted for local cost of living, this salary delivers top-tier real purchasing power - well above what the same nominal pay would buy in most US metros. Strong savings, home-buying, and discretionary spending are all realistic. Houston's cost-of-living index is 96 (vs 100 nationally), giving $99,750 a real purchasing power of approximately $103,906 in national terms. Solidly middle-class on the median - manageable, but disciplined budgeting is needed to save aggressively or buy a home.
Can you live on $99,750 in Houston?
Dual-income households support a comfortable family lifestyle. Single-earner families on the median may need to compromise on neighborhood, square footage, or college savings. Aim for 28-30% of pre-tax income on rent. The classic 30% rule still works here, though housing costs are creeping up faster than wages. For Houston specifically (median home price $320,000), a $99,750 salary supports a comfortable lifestyle.
Is $99,750 enough for a single person in Houston?
A single adult in Houston typically needs ~$43,200 for a comfortable lifestyle (housing, food, transport, healthcare, modest savings). A $99,750 salary is well above that threshold — a single person can live comfortably with significant savings room.
Is $99,750 enough for a couple in Houston?
A couple (one earner) in Houston typically needs ~$69,120 for a comfortable lifestyle. A $99,750 salary as the sole household income is sufficient — enabling moderate housing, savings, and discretionary spending. Two earners at $99,750 each ($199,500 household) provides solid middle-class comfort.
Is $99,750 enough for a family of 4 in Houston?
A family of 4 (one earner) in Houston typically needs ~$105,600 for a comfortable middle-class lifestyle (housing for 4, childcare/school, food, healthcare, transport, savings). A $99,750 salary as the sole household income is below the comfortable threshold — most families need a second income or to live in cheaper suburbs/exurbs of Houston. Childcare costs in Houston typically run $14K-$27K per child per year.
What is the take-home pay for a Customer Success Manager in Houston?
On a $99,750 Customer Success Manager salary in Houston, TX, you take home approximately $78,472.125 per year ($6,539/month, $3,018 per biweekly paycheck) after taxes. Breakdown: federal $13,647, state $0, FICA $7,630.875. Effective tax rate: 21.3%. (Single filer, standard deduction, no other adjustments.)
How much do Customer Success Managers in Houston earn compared to the US average?
Customer Success Managers in Houston earn approximately 5% more than the US national median for this role ($95,000 nationally vs $99,750 in Houston). However, Houston's cost-of-living index of 96 means real purchasing power is approximately $103,906 when adjusted for local prices.
What does an entry-level Customer Success Manager earn in Houston?
Entry-level Customer Success Managers in Houston typically start at around $77,805 (0–2 years experience). With 5+ years, Customer Success Managers earn $131,670 or more. Top earners (90th percentile) reach $164,588+, typically at senior or lead levels with specialized skills.
Did Customer Success Manager salaries in Houston increase in 2026?
Yes — Customer Success Manager salaries in Houston grew approximately 360.0% year-over-year, from $21,685 in 2025 to $99,750 in 2026 (+$78,065). This reflects the broader Operations sector's compensation trend, driven by Gainsight and Salesforce demand.
What's the job outlook for Customer Success Managers in Houston?
CSM roles projected to grow 14% through 2034. SaaS expansion and net revenue retention focus driving strong demand. Houston's top industries include Energy/Oil & Gas, Healthcare, Aerospace (NASA), and the metro's current unemployment rate is 4.5% — steady demand for skilled workers.
What skills are most in demand for Customer Success Managers in 2026?
The hottest 2026 skills for Customer Success Managers are: Gainsight, Salesforce, data-driven CS, AI for CS workflows, expansion playbooks, product-led growth. ATS systems specifically scan for these keywords. Adding them to your resume — naturally and in context — significantly improves your match rate with employers in Houston.
Who are the top employers hiring Customer Success Managers in Houston?
Top employers hiring Customer Success Managers in or near Houston include: Salesforce, HubSpot, Gainsight, Snowflake, Datadog, ServiceNow. Most use ATS software (Workday, Greenhouse, Taleo, iCIMS) to screen resumes — meaning your resume must be ATS-optimized to even get a human reader.
How do I negotiate a higher Customer Success Manager salary in Houston?
I delivered $X in annualized savings in my last role through process redesign. With my PMP and Black Belt, I'm targeting $X base plus a performance bonus tied to operational KPIs. Key leverage points for Operations negotiations: Quantified savings: dollars cut from COGS, hours of process time saved; Six Sigma Black Belt, PMP, CSCP certifications carry pay premiums; P&L responsibility and headcount managed. Beyond base salary, negotiate for: Annual performance bonus tied to operational KPIs, PMP, Six Sigma, CSCP certification reimbursement, Profit-share or long-term incentive plan (LTIP), Relocation package for plant / DC roles.
How can I increase my Customer Success Manager salary in Houston?
Three highest-leverage moves: (1) Add 2026's hot skills (Gainsight, Salesforce, data-driven CS) — they command 15-30% premiums. (2) Get a recognized certification (e.g., Gainsight CSM Certification or HubSpot Customer Success). (3) Tailor your resume to each role's keywords — CVCraft's ATS scanner shows you exactly what's missing.
What education do I need to become a Customer Success Manager in Houston?
Bachelor's degree is the typical path. However, Houston's competitive market increasingly values demonstrable skills, portfolios, and certifications alongside (or in place of) traditional degrees — particularly for Operations roles.

Methodology & Sources

Customer Success Manager salary figures for Houston are computed by adjusting the BLS national median ($95,000) by Houston's cost-of-living multiplier of 1.05× — a composite of regional wage data and price parities. Year-over-year change (360.0%) reflects the Operations sector's 2025-2026 wage growth per BLS Employment Cost Index trends. Last reviewed April 28, 2026.

Data Sources

Related Roles in Houston

Sales Manager →Product Manager →Operations Manager →Project Manager →Business Analyst →Executive Assistant →

Customer Success Manager Salary in Other Cities

Chicago, IL$100KPhiladelphia, PA$99KSan Antonio, TX$88KDallas, TX$100KAustin, TX$109KFort Worth, TX$97KCharlotte, NC$97KEl Paso, TX$81K

Land a $100K+ Customer Success Manager Role in Houston

Knowing the salary is step one. Step two: getting past the ATS. CVCraft scans your resume, finds missing keywords, and fixes formatting issues in 60 seconds.

Scan My Resume Free

No signup required · Works for all Operations roles