Manager, Customer Success

<p>We are seeking an experienced and results-oriented leader responsible for our Israeli Customer Success team.You will play a key role in the growth and success of MongoDB, our customers and CS team members. Your team will be working directly with our customers, and you’ll help develop an outstanding program in one of its most exciting phases.</p> <p>As the Manager, Customer Success for Israel, you will drive the recruitment, coaching, mentoring, and development within the region, empowering our high-touch and strategic CSMs to deliver exceptional value to customers, hone their skills, and advance their careers. Beyond talent development, you will be responsible for designing and executing strategies to boost customer retention and satisfaction, identify expansion opportunities, and enhance customer adoption of MongoDB. Your role will involve close collaboration with leaders across the go-to-market (GTM) ecosystem, including Sales, Solution Architecture, Product, Pro