CSR Admin
Listing sourced from weworkremotely on 11/12/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Headquarters: Philippines URL: https://jobs.workable.com/company/pzrDAmWzBeLFWWocD1c2K3/jobs-at-virtual-staff-365 Our client is a premier climate control and electrical service company providing high-quality installation, repairs, and maintenance solutions. They service a wide range of residential and commercial clients across various suburban regions.They are now seeking to hire a CSR Admin to provide frontline customer service and administrative support to the operations team. This role focuses heavily on lead management, customer confirmations, scheduling, and follow-ups to ensure seamless daily operations.Job ResponsibilitiesCustomer Contact and Lead ManagementSend confirmation SMS messages to customersCall office headquarters overnight leadsHandle missed calls during high-volume periodsAction outbound web leads via phone callsManage pending and follow-up web leadsUpdate and manage confirmation SMS repliesCall customers who have not confirmed bookings for the following dayAssist wi
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