Help Desk Analyst
Listing sourced from weworkremotely on 11/11/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Headquarters: United States Help Desk AnalystJob Title: Help Desk AnalystLocation: United States (Remote)Work Mode: 100% RemoteExperience: 2–6 YearsSalary Range: $50,000 – $80,000 per year (USD)Employment Type: Full-TimeJob Category: Information Technology / Technical SupportJob SummaryWe are seeking a motivated and customer-oriented Help Desk Analyst to join our IT support team in the United States. The ideal candidate will provide first-level and second-level technical support, troubleshoot hardware and software issues, assist employees with IT-related problems, and ensure timely resolution of technical support requests.This position offers a fully remote work opportunity for qualified candidates across the United States.Key ResponsibilitiesProvide technical support to employees and end users through phone, email, chat, and ticketing systems.Respond to IT support requests and resolve technical issues within established SLAs.Troubleshoot hardware, software, network, and operating syst
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