Customer Success Manager (K-12)

Headquarters: United States URL: https://knowt.com About KnowtKnowt is an AI-powered learning platform used by millions of students and teachers. We help students study smarter with flashcards, practice tests, and AI tutoring, and we give teachers tools that save them hours every week. Today we partner with schools and districts across the country to bring Knowt into classrooms at scale.The RoleWe're hiring our Customer Success Manager to own the relationship with the schools and districts that partner with Knowt. You'll be the person teachers and administrators call when they want to get more out of Knowt, and the person who makes sure every partner renews and grows. This is a high-impact role on a small team: you'll shape how we onboard, support, and expand our district customers.What You'll DoOwn a book of school and district accounts from kickoff through renewalLead onboarding: rostering (ClassLink, Clever), admin setup, and teacher training sessionsDrive adoption by tracking usage