Workforce Planning - Data Scientist - Senior Associate

If you like turning real-world problems into models that actually move the needle, you'll fit right in. Our Workforce Planning (WFP) Data Science team builds AI/ML solutions that help forecast demand, optimize capacity, and sharpen scheduling-at the scale of Chase call centers, back office operations, and ~5,200 branches. The work is complex, high-impact, and rarely "plug-and-play"-you'll frame the problem, choose the right math, and deliver solutions built for action. If real-time decisioning sounds like your kind of challenge, this is where you belong. As a Data Scientist Associate Senior within the Consumer and Community Banking in Workforce Planning (WFP) you will solve complex, data-intensive, and often unstructured business problems that materially impact operations. You will independently frame ambiguous questions, translate them into mathematical formulations, and select modeling approaches grounded in strong theoretical fit-not just benchmark off-the-shelf algorithms. You will