Business Intelligence Engineer, Amazon Customer Service
Listing sourced from adzuna on 10/29/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Customer Experience Products (CXP) is part of Amazon's Customer Service (CS) organization, focused on measuring and improving every customer service interaction across chat, voice, bots, and digital self-service. Our BIEs sit at the intersection of data engineering, analytics, and product: we build the data infrastructure, metrics frameworks, and decision-support surfaces that CS leadership relies on to evaluate performance, shape OP planning, and drive customer-facing product improvements. You…
Salary Context for Data Analyst
The US national median for Data Analyst is $84,000; in Seattle the median is $110,880 (+32% vs national).
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