Senior Staff AI-Native Software Engineer – Agentic Systems

Job Description About the Team AI Engineering and Delivery is the customer-obsessed engineering group building the agentic AI and enterprise-scale search systems that power Now Assist, AI Agents, and the AI-driven experiences our customers rely on every day. We build AI as foundational platform infrastructure — prioritizing robustness, performance, safety, and real-world customer impact at scale. Types of problems you’ll get to work on You will design, build, and operate production-grade agenti…