CRM Data Analyst (all genders)

THE ROLE & THE TEAM You work in CRM Targeting & Analytics, the team that decides which customers Zalando engages and measures the incremental value those interactions create. We sit within CRM and partner closely with Customer Lifecycle Management to reach customers across 24 markets through email, push, in app and the notification centre. Our ambition is to move from reactive campaigning, where CRM responds to stakeholder requests, towards proactive and eventually autonomous decision making: t…