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Job Posting
Posted today
Closes Nov 12, 2026

Senior Manager, Quality, Volume Tiers

Airbnb Remote

Listing sourced from weworkremotely on 10/14/2026. CVCraft does not host this job; clicking Apply redirects to the source.

Job Description

Headquarters: United States URL: https://careers.airbnb.com/life-at-airbnb/ Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join: The Senior Quality Lead, Volume Tiers is the single accountable leader for quality measurement, insights, and continuous improvement across Airbnb's highest-volume Community Support functions. This role owns the end-to-end quality program for: Global English (GE) Rest of World (ROW; which is comprised of 9 different languages) Elevated Support GE and ROW span across multiple service tiers: Resolutions 1, 2, and 3, Dedicated Service Support (DSS), Dedicated Managed Host Support (DMHS); supported across a global partner network o

Salary Context for Mechanical Engineer

The US national median for Mechanical Engineer is $99,510.

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