Staff Machine Learning Engineer, Support

Responsibilities Lead the end-to-end delivery of multiple machine learning initiatives from planning and design through rollout, documentation, and long-term maintenance. Partner with risk, product, engineering, design, and operations leaders to define and execute long-term ML roadmaps. Guide team direction, identify ML and AI opportunities, and advise leadership on strategic tradeoffs. Drive R&D on chatbot architectures using LLMs, RAG, fine-tuning, and real-time inference. Design, deploy, and…