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Job Posting
Posted 2 weeks ago
Closes Nov 10, 2026

Genesys Cloud CX Engineer

Optomi Charlotte, North Carolina $123K – $123K

Listing sourced from adzuna on 10/12/2026. CVCraft does not host this job; clicking Apply redirects to the source.

Job Description

We’re seeking a hands-on Genesys Cloud CX Engineer/Developer to support the design, development, and optimization of enterprise contact center solutions. This is an opportunity to work on customer-facing voice automation, conversational AI, call routing, and integrations within a complex enterprise environment. Key Responsibilities Design, develop, and maintain Genesys Cloud CX Architect flows, IVR solutions, voice bots, and conversational AI experiences. Configure and optimize call routing, qu…

Salary Context for Cloud Engineer

The US national median for Cloud Engineer is $135,000; in Charlotte the median is $137,700 (+2% vs national).

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