Tier 2 Customer Support Specialist
Listing sourced from adzuna on 10/9/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Job Description Technical Support Overview The Technical Support team serves as a critical component of the customer experience by providing technical expertise, troubleshooting assistance, and issue resolution that enables customers to maximize the value of the Thought Industries platform. As the second tier of support, the team is responsible for resolving complex customer issues, investigating platform behavior, identifying root causes, and partnering closely with Product, Engineering, QA, a…
Salary Context for Product Manager
The US national median for Product Manager is $138,360; in Boston the median is $179,868 (+30% vs national).
Tailor your resume to this role before applying
75% of applicants get filtered by ATS before a human reads them. Run a free 60-second scan to see what keywords are missing from your resume.
Free ATS ScanSimilar Jobs
Senior Executive Officer - Office of the Secretary - 972247
PM Warehouse Manager
Marketing Manager - Residential Builder
Front Office Manager
Lead Product Designer
Mechanical Engineer
Pass the ATS Filter Before Applying
Most resumes never reach a human. CVCraft scans your resume against this exact role's keywords in 60 seconds — free.
Scan My Resume Free