Service Strategy Senior Manager - Telecom, Media & Entertainment
Listing sourced from adzuna on 10/6/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Position Summary The Service Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact service strategy engagements across digital self-service, contact center, and/or field service domains for Telecom, Media & Entertainment (TME) clients. This role combines deep service strategy and technology transformation expertise with strong AI and digital fluency, consulting leadership, and TME commercial acumen, including familiarity with streaming, broadband/teβ¦
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The US national median for AI Engineer is $185,000; in Charlotte the median is $188,700 (+2% vs national).
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