Client Success Manager

Headquarters: Remote URL: http://brighttax.com About Bright!Tax Bright!Tax is a leading U.S. tax provider for Americans living abroad. We help expats navigate the complexities of international tax compliance with empathy, expertise, and excellence.Our globally distributed team is passionate about delivering a high-touch client experience while supporting one another with kindness, accountability, and professionalism. We believe great client service comes from clear communication, strong collaboration, and people who genuinely care about helping others succeed.   Role OverviewAs a Client Success Manager, you are the primary guide for clients throughout their journey with Bright!Tax. You serve as the main point of contact, ensuring each client feels informed, supported, and confident during what can often be a complex and stressful tax process.This role goes beyond traditional customer service. You create clarity, build trust, and keep projects moving forward by coordinating closely