Assistant Manager-team leader
Listing sourced from adzuna on 9/18/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Customer Support (Chat Operations) • Lead and manage a team of Team Leaders and/or Customer Service Representatives supporting customer inquiries through chat, secure email, and digital messaging channels. • Drive operational excellence by ensuring achievement of key performance indicators (KPIs) including Service Level, CSAT, Quality, Productivity, AHT, Adherence, and Employee Engagement. • Monitor daily business operations, analyze performance metrics, identify trends, and implement action pl…
Salary Context for Product Manager
The US national median for Product Manager is $138,360.
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