Manager, Front Office

JOB OVERVIEW: Manage all aspects of the Front Office areas which may include but is not limited to guest registration, bell services, concierge services, telephone services and guest services to ensure guest satisfaction and maximize hotel profitability. Adhere to all hotel standards and desk merchandising . DUTIES AND RESPONSIBILITIES: Manage the day-to-day activities of the Front Office staff. Schedule employees to ensure proper coverage. Ensure all staff is properly trained on systems, secur…