CRM / Telephony / Conversational AI SME (BSA Consultant)
Listing sourced from adzuna on 9/16/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Position Overview We are seeking a senior Business Systems Analyst (BSA) Consultant to serve as a functional Subject Matter Expert (SME) across CRM, Contact Center/Telephony, and Conversational AI/Bot platforms. In this role, you will lead end-to-end requirements discovery, translate complex business needs into actionable user stories, and define integration architectures linking front-end customer experience platforms with core backend systems. The ideal candidate possesses deep functional exp…
Salary Context for Business Analyst
The US national median for Business Analyst is $88,660; in Minneapolis the median is $97,526 (+10% vs national).
Tailor your resume to this role before applying
75% of applicants get filtered by ATS before a human reads them. Run a free 60-second scan to see what keywords are missing from your resume.
Free ATS ScanSimilar Jobs
Global Product AI Technical Function Owner (TFO) and Head of China Tech Hub _BSH
Lead Client Partner, Global Strategic Accounts (Tech)
Business Analyst
Functional Tester
Onsite SQL Server Developer (Only Phoenix AZ)
Business Data Analyst I
Pass the ATS Filter Before Applying
Most resumes never reach a human. CVCraft scans your resume against this exact role's keywords in 60 seconds — free.
Scan My Resume Free