Business Systems Analyst - Salesforce Service Cloud
Listing sourced from adzuna on 9/14/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Job Description A client of Insight Global is looking for a Salesforce Service Cloud Business Systems Analyst to support the standardization and operationalization of their enterprise omni-channel intake platform. This role will play a critical part in translating business processes into scalable Salesforce Service Cloud configurations, supporting integrations with NICE CXone and downstream systems such as Atlassian Jira, ensuring a smooth onboarding experience for client facing teams. This ind…
Salary Context for Business Analyst
The US national median for Business Analyst is $88,660; in Boston the median is $115,258 (+30% vs national).
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