Specialist, Customer Service (Technical Support)
Listing sourced from adzuna on 9/13/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Pearson Clinical Assessments is seeking a highly skilled customer-focused Technical Support Tier II Champion to join our Clinical Technology Team. In this role, you will serve as a technical resource responsible for resolving complex customer issues across Pearson's clinical assessment platforms, including Q-global, Q-interactive, Assess, Identity Enabled Services (IES), authentication systems, account administration, and platform integrations. You will investigate issues that cannot be resolve…
Salary Context for Product Manager
The US national median for Product Manager is $138,360; in Austin the median is $159,114 (+15% vs national).
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