WFM Business Analyst / Verint WFM Analyst _ Seattle, WA(Onsite)
Listing sourced from adzuna on 9/11/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Title:WFM Business Analyst / Verint WFM Analyst Location: Seattle, WA(Onsite) Core expertise : Optimizing contact center staffing, scheduling, and labor utilization using the Verint Workforce Management software platform Responsibility : Analyze historical interaction volumes to generate contact volume forecasts. Translate forecasts into precise staffing requirement models. Build and publish optimized agent shift schedules within the Verint platform. Monitor real-time agent activity against sch…
Salary Context for Business Analyst
The US national median for Business Analyst is $88,660; in Seattle the median is $117,031 (+32% vs national).
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