Sr. UX Researcher Mixed Methods, Amazon Customer Service
Listing sourced from adzuna on 9/10/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
At Amazon we strive to be Earth's most customer-centric company - which starts with Customer Service (CS). We are seeking a Senior UX Researcher to re-imagine Amazon's suite of Voice of Customer products (VoC), which are critical for analyzing customer feedback, identifying trends, and driving proactive solutions across Amazon. Our VoC products are used by teams globally across Amazon to identify and eliminate product and service defects, making it a crucial platform for improving customer expe…
Salary Context for Business Analyst
The US national median for Business Analyst is $88,660; in Seattle the median is $117,031 (+32% vs national).
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