Contact Center Business Analyst (Remote)

* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. * Job Summary: ⦁ Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements ⦁ Participate in design discussions to capture software specifications, and aid in creation of process documentation. ⦁ Develop, refine, and document code for new software applications, f…