Applied Scientist, Customer360

Amazon serves hundreds of millions of customers. Each one has a unique history of purchases, preferences, and behaviors. Our team's mission: turn that history into real-time contextual intelligence that makes every Amazon experience feel personal. We're hiring an Applied Scientist to push the boundaries of what's possible with LLMs, semantic retrieval, and customer understanding at scale. The problem space: Imagine a system that can instantly synthesize years of customer signals — what they bou…