Senior Manager - Sales Tools Change Strategy & Engagement

American Express Global Commercial Services (GCS) continues to invest in the tools, technology, and AI-enabled capabilities that help sales colleagues work more efficiently, engage customers more effectively, and drive business growth. Successfully transforming the sales experience requires more than delivering new capabilities—it requires a clear and compelling story about where we are going, how today's work moves us toward that future, and how colleague and stakeholder feedback shapes the jo…