Sr Product Manager-Technical , Delivery Experience Improvement (DXI)
Listing sourced from adzuna on 9/1/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Description This PMT role is within Amazon Customer Service's (CS) Customer Experience Improvement (CXI) organization, on the Quantum (QNTM) team. QNTM leads development of GenAI products that autonomously detect, investigate, and resolve customer experience defects at massive scale across Amazon's entire consumer business. The position will own Compass - QNTM's AI-powered CX intelligence orchestration system - re-imagining how Amazon leverages customer interactions and feedback to identify uns…
Salary Context for Product Manager
The US national median for Product Manager is $138,360; in Austin the median is $159,114 (+15% vs national).
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