Sr Mgr, Customer Care Operations Project Mgmt
Listing sourced from adzuna on 8/31/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
The Sr. Manager, Customer Care Operations Project Management is an expert-level strategist and technical advisor responsible for shaping the multi-year technology roadmap and ensuring business requirements are technically sound before handoff to delivery teams, with a specific focus on the Salesforce/DIRECTV360 platform supporting Customer Care and Call Center operations. This role bridges business strategy and IT technical expertise — bringing deep Salesforce platform knowledge, familiarity wi…
Salary Context for Project Manager
The US national median for Project Manager is $96,000; in Los Angeles the median is $122,880 (+28% vs national).
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