Principal Product Manager- Tech , Amazon Customer Service
Listing sourced from adzuna on 8/24/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Interested in building new AI-native Customer Experiences (CXs) and technology solutions that power millions of Amazon customers globally? Join the Customer Facing Solutions (CFS) Tech team within Amazon's Customer Service (CS) organization, which builds self-service automation and agentic AI capabilities, and uses human-centric design approaches to transform the CX for addressing CS-related issues. Our team owns the CX for CS Homepage, CS Chatbot, CS Search/Help, CS on Rufus AI shopping Assist…
Salary Context for Project Manager
The US national median for Project Manager is $96,000; in Seattle the median is $126,720 (+32% vs national).
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