Principal Product Mgr Support Experience, Ship with Amazon
Listing sourced from adzuna on 8/21/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Description As a Principal PM, you will define and own the strategic vision and multi-year roadmap for the Shipper Support Experience in the Amazon Shipping organization. This leader owns support end-to-end across three customer segments: prospective shippers evaluating Amazon Shipping, active shippers running daily operations, and recipients resolving delivery issues. The role's strategic thesis is to make support costs scale sublinearly with volume by eliminating contacts at their root cause,…
Salary Context for AI Engineer
The US national median for AI Engineer is $185,000; in Washington the median is $240,500 (+30% vs national).
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