Technical Support Engineer
Listing sourced from adzuna on 8/12/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
We're looking for Technical Support Engineers! Responsibilities: Provide Tier 2/3 support for UC and Contact Center solutions, assisting Tier 2 engineers with advanced troubleshooting. Diagnose and resolve complex issues related to SIP, RTP, VoIP, UC applications, and call routing . Utilize tools like Wireshark, SIP tracing, and logs analysis to identify and resolve technical problems. Reproduce customer issues in a test environment to validate solutions and escalate to R&D if necessary. Engage…
Salary Context for Product Manager
The US national median for Product Manager is $138,360.
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