Customer Support Specialist

Job Description You will join Maël, technical support manager, whose mandate is to help our customers when they encounter billing issues or have questions related to their invoice. As a key point of contact for our clients — including clinics, hospitals, and healthcare professionals — your role will be to assist them via phone and email with the use of our MYLE software. You will have a direct and meaningful impact on their satisfaction. Your responsibilities will include: Quickly handling inco…