Data Scientist for Top Cosmetic firm

Headquarters: SummaryWe are seeking a Data Scientist to analyze anonymized consumer interaction data and uncover patterns in unstructured language across call center and cross-channel conversations. The primary goal is to identify intent, surface trends, and turn language into structured insights that can inform content strategy and web experiences.General informationThis engagement focuses on a large historical dataset collected over 10 years across consumer information and interaction touchpoints. The data includes call center and cross-channel interactions, with existing KPI reporting around areas such as conflict types and call duration, but limited analysis of the underlying unstructured language.The data sits in a homegrown database and Azure environment, with an anonymized semantic layer. The initial phase will be exploratory and somewhat open-ended, starting with manual exports of conversation data before more connected pipelines are established. This role will work closely wit