Technician, store system support TAMS

Job Description We are looking for an individual who is versatile, has good computer skills and ideally has experience in point of sale support. You must also be fluently bilingual (80% of support is in English) and above all demonstrate superior customer service. Your responsibilities will be: Respond to requests or questions referred to the store support group, Update the database of requests and solutions made on each call; Provide administrative support to other team members. Respond to req…