Dispatch Professional

Headquarters: Billings, Montana USA URL: https://www.jandstransport.com/ This dispatch position works in a high-energy, fast-paced environment and requires excellent customer service skills, sound judgment, resourcefulness, and the ability to work independently and as part of a team. This is a remote position. Job requirements: Highly motivated, outgoing and energetic with a professional demeanor Self-starter Comfortable learning and using multiple software tools Customer-oriented and empathetic toward drivers Ability to build rapport by phone, email, and SMS messaging Highly organized and detail oriented Ability to work under pressure and deadlines Ability to deal with upset customers or drivers when necessary Have problem solving skills and the ability to adapt to ever changing situations Ability to think on your feet when a transport goes sideways Ability to multitask Willingness to learn Ability to accept constructive feedback Strong written and verbal communication skills Good mat