Technical Program Manager — ServiceNow Program | Remote

Headquarters: Remote URL: https://www.toptal.com/ About the Role We're looking for a Technical Program Manager to lead delivery of an enterprise ServiceNow program. This is a program and delivery leadership role, not hands-on development — you'll coordinate cross-functional teams across IT, operations, and delivery to keep a high-visibility, enterprise-scale ServiceNow initiative on track. ServiceNow platform familiarity matters here, but your core value is program rigor: planning, stakeholder alignment, and risk management at scale. What You'll Do Own program-level planning and coordination for enterprise ServiceNow initiatives Align stakeholders across IT, operations, and delivery teams throughout the program lifecycle Track milestones, risks, and dependencies, proactively surfacing and resolving blockers Support and inform implementation decisions in collaboration with hands-on ServiceNow development teams Maintain transparent communication with stakeholders, including status update