Director, Product Management - Customer Success (Boston)
Listing sourced from adzuna on 8/4/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
The Problem As Flock continues to scale rapidly, expanding our post-sale customer operations through robust, modern technology is a top corporate priority. Scaling our Customer Success and Support ecosystems requires a strategic enterprise product partner to architect scalable platform infrastructure and integrate intelligent automation. You will lead our customer care platform execution, drive AI-assisted support frameworks, and engineer automated risk detection to empower our customer teams. …
Salary Context for AI Engineer
The US national median for AI Engineer is $185,000; in Boston the median is $240,500 (+30% vs national).
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