Sr. Support Analyst, Corporate IT Support, Information Technology

Job Description As a Sr. Support Analyst you’ll be responsible for production support for Corporate Applications, working actively with other team members within the Corporate IT support group. The role will be based on HK/AU and will report to the Sr. Support Manager, Corporate IT. Key Areas of Responsibilities Provide support across Corporate IT departments. Understanding of issue’s criticality and on-time escalation management, Incident Management communication to Stakeholders within the ope…