Vice President, Customer Experience Product Transformation
Listing sourced from adzuna on 7/29/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Vice President, Customer Experience Product Transformation United States(Hybrid) Job Description The Vice President, Customer Experience Product Transformation owns the enterprise voice, chat, email customer experience capabilities for American Express Servicing, defining the strategy, product roadmap, platform modernization, and operating model that enable AI-powered servicing across voice and digital channels. The role is accountable for scaling AI capabilities globally to improve customer ex…
Salary Context for Cloud Engineer
The US national median for Cloud Engineer is $135,000; in New York the median is $182,250 (+35% vs national).
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