Customer Success Manager
Listing sourced from adzuna on 7/26/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Position Summary: Reporting to the Head of Customer Support, the Customer Success Manager (CSM) is responsible for ensuring customers successfully adopt, utilize, and realize maximum value from the Nuclein DASH® Rapid PCR System. The CSM serves as a trusted advisor and primary post-implementation customer contact, focused on driving customer satisfaction, utilization growth, retention, and long-term success across the installed base. Working closely with Customer Support, Training, Sales, Marke…
Salary Context for Sales Manager
The US national median for Sales Manager is $135,160; in Austin the median is $155,434 (+15% vs national).
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