Global Custom Commerce CEC LEAD - Houston, TX (On-Site)
Listing sourced from adzuna on 7/26/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Position Purpose: The Customer Engagement Center (CEC) Lead will be an expert in both sales and customer service. The lead will provide daily floor management and support to CEC associates across all work groups. This includes real time floor operations and queue management, answering policy and product questions, creating promo codes and handling escalated issues. Additionally, the lead will make decisions regarding policy exceptions and should have a heart for the customer and mind for the bu…
Salary Context for Product Manager
The US national median for Product Manager is $138,360; in Houston the median is $145,278 (+5% vs national).
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