Senior Trainer

Senior Trainer Job Description The Senior Trainer is responsible for planning, facilitating and managing the new hire training process for associates in training at TTEC, to include both client and TTEC required training courses. A Senior Trainer has the primary duties of managing the performance of trainers under their supervision. Senior Trainers can and will also train new hire classes themselves as needed. Senior Trainers provide, coordinate, analyze and consolidate all necessary training m…