Applied Science Manager, Amazon Customer Service
Listing sourced from adzuna on 7/19/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
Description We're building the science team behind Amazon Customer Service's next leap - moving from "first available agent" to intelligently matching every customer with the right person to solve their problem. This is a science leadership role where you'll build and grow a team of 6-7 scientists tackling personalization, prediction, and optimization at massive scale. This role is for you if you love the intersection of people leadership and technical depth. You'll spend your days unblocking sā¦
Salary Context for Machine Learning Engineer
The US national median for Machine Learning Engineer is $162,000; in Seattle the median is $213,840 (+32% vs national).
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