Director, Self-Service and AI Operations - Global Consumer Services
Listing sourced from adzuna on 7/10/2026. CVCraft does not host this job; clicking Apply redirects to the source.
Job Description
WHO YOU'LL WORK WITH The Global Consumer Services team scales digital-first support experiences that reduce effort, improve resolution, and deliver consistently exceptional service to Nike consumers worldwide. This team leads the operational strategy, performance, and continuous improvement of Nike's self-service ecosystem, including AI-powered tools for live agents, knowledge management, automation, and digital service operations. This role reports to the Senior Director, Global Consumer Servi…
Salary Context for Product Manager
The US national median for Product Manager is $138,360; in Portland the median is $152,196 (+10% vs national).
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